Marian Villa Retirement Village is a non-profit organisation (NPO 002-268 NPO) based in Pietermaritzburg, KwaZuluNatal, South Africa and is governed by the Older Persons Act 13 of 2006.
Our Management Committee, a team of capable, dedicated volunteers, oversees the functioning of the retirement village. Their primary concerns include the governance and financial sustainability of the organisation. The day-to-day leadership and management falls to our CEO and her team consisting of the financial officer, administrator, and the maintenance manager. We have 35 regular staff and 36 outsourced people include nurse carers, catering, cleaning, and security services while the maintenance team takes care of the facilities and grounds.
The Residents Committee comprises seven residents who are nominated by their peers. They meet on a monthly basis to discuss any issues affecting the residents and, where necessary, the CEO either takes appropriate action or escalates the issues to the Management Committee for their attention.
Margaret McCullough (of attorneys J Leslie Smith and Co. Inc) is the Marian Villa Ombudsman responsible for the independent investigation of any serious complaints of abuse, neglect or exploitation or violation of Constitutional or human rights, of any resident. Requests for intervention from residents (or members of their family or friends) for such an intervention must be received in writing.