About Us
Marian Villa Retirement Village is a non-profit organisation (NPO 002-268 NPO) based in Pietermaritzburg, KwaZulu-Natal, South Africa and is governed by the Older Persons Act 13 of 2006. Marian Villa has been in existence for over 40 years.
The estate is home to a range of accommodations as we offer fully independent living, full board and lodging, and long-term care (frail care) facilities. The historic (and iconic) Marian Villa homestead contains our administrative offices, meeting rooms, a lounge and dining room, a chapel and a community centre.
Administrative functions are run by a small but tight professional team, overseen by an Executive committee of professionally experienced business people who volunteer their time to ensure good governance. We adhere to international accountability practices with a formal report back to all concerned on the state of the organisation at the Annual General Meeting, supported by audited annual financial statements.
A Residents Committee comprising seven residents, who are nominated by their peers, meet monthly to discuss any issues affecting the residents and, to recommend action or solutions to be considered by management. Residents have a say in the decision-making process for the village as they vote for representatives on the Board of management.
The smooth running of Marian Villa and the activities and options we are able to provide depend to a large extent on the involvement of residents’ using their time, expertise and skills, working with professional staff to maximise what is on offer at Marian Villa
An independent ombudsman arbitrates serious complaints or conflicts. Margaret McCullough (of attorneys J Leslie Smith and Co. Inc) is the Marian Villa Ombudsman responsible for the independent investigation of any serious complaints of abuse, neglect or exploitation or violation of Constitutional or human rights, of any resident. Requests for intervention from residents (or members of their family or friends) for such an intervention must be received in writing to the offices of J Leslie Smith.